We work hard to prevent this from happening. Occasionally, however, orders will slip through that contain out-of-stock items. In these instances, we reserve the right to cancel either the out-of-stock item(s) or your entire order; we will, of course, also issue a refund to your credit card for any items we cannot ship. We will also contact you to let you know that we have modified your order.
Most orders of in stock merchandise ship out on Friday of every business week. We do not ship on weekends or on these US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, and Christmas Day. Orders shipped via USPS will not ship on holidays observed by the US Postal Service, such as President’s Day, Martin Luther King Day, etc.
We usually ship via the United States Postal Service. Our rates are a flat fee depending on the item(s) you order. The fee is higher for heavier items, i.e., a sweatshirt costs more to ship than a tee shirt. The fee includes the shipping and handling of your item.
If you received the wrong shirt or the shirt we sent you is defective, please contact us via the contact form with your order number and specifics on what is wrong, and we will take care of it for you. This is done at no cost to the customer, since it is our mistake! Typically we will send you a replacement shirt, and pay for you to send the defective / incorrect shirt back to us.
If you made a mistake on your order or would just like to change something, please fill out the contact form and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include the order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed.